Delivery information

Shipping and delivery policy

PSA will arrange for Australian wide delivery of products ordered on the website  using Australia Post's Parcel Post and Express Post services, Regional Road Express couriers.

Shipping costs are generally influenced by the size and weight of the product and delivery location.  Shipping costs are calculated in the shopping cart and will be added to the order total before checkout. 

If the option is available, the purchaser may be able to choose to have an order for smaller products sent standard (Parcel Post) or express (Express Post) at check out. 

Due to the limitations imposed by Australia Post, larger parts such as spars, booms, tiller extensions and ILCA Centreboards will be necessarily shipped by courier.   If multiple large parts are ordered, the freight cost calculation will be cumulative. 

Same day dispatch (Australia only) – Provided all items ordered are in stock, any orders received prior to 12.00 pm will be dispatched on the same day.  If an order for an in stock item is received after 12.00 pm it will be dispatched the next business day.

Boats, beach dollies and larger items

PSA can arrange delivery of boats, beach dollies and larger items (items too large for Australia Post or our couriers) to select transport depots Australia wide. Please contact us for transport costs in relation to these items.

If shopping online, a freight cost may be calculated and added to your order at the time of checkout.  We reserve the right to review the freight cost calculated in the shopping cart based on the size & weight of the items ordered.  Where, for whatever reason, the actual cost to deliver the item / items ordered is greater than the calculated cost we will advise you and request payment prior to dispatch.  Should you wish to cancel your order rather than pay the balance, we will refund the amount paid in full (less any bank / third part costs).  

International shipping

PSA will ship all items worldwide on the following basis:

  • For small items we use DHL Express, for large orders we use our freight partners for air freight or sea freight (FCL or LCL).
  • If shopping online, a freight cost may be calculated and added to your order at the time of checkout.  We reserve the right to review the freight cost calculated in the shopping cart based on the size & weight of the items ordered.  Where, for whatever reason, the actual cost to deliver the item / items ordered is greater than the calculated cost we will advise you and request payment prior to dispatch.  Should you wish to cancel your order rather than pay the balance, we will refund the amount paid in full (less any bank / third part costs).  
  • For large items or bulk orders please contact us for the best freight option.
  • International orders received in our on line shop will be dispatched on the next business day following order receipt.
  • All local destination charges and taxes are the responsibility of the customer.
  • Should you prefer, you can arrange freight (ex works).

 

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